Step 13: Set Up Webcam Meeting To Be Paid - 2nd MEETING
Introduction: Explanation Video
Learn What This Arise Work From Home Network Is About? This Video Done By NBC’s “THE REAL” Explains It Well:
Please be aware of scam work from home companies who require your credit card or banking info and take payments from you so can work from home. GPS never debits support fees from agents banking or credit card accounts. When you start servicing our clients (i.e. Comcast, Airbnb, etc) we deduct the monthly support fees from your direct deposit. The amount depends on the plan you choose below. Like Uber, or any crowdsourcing company you only pay support/software use fees if you work and make over $20.00. At that point, our support fee fluctuates from $0.00 to your support plans bi-weekly maximum (i.e. $24.95,$29.99,$37.95). Our fluctuating deduction fee structure minimizes stress for the work from home agent. If you don’t work you don’t have to worry about paying any fees. You are allowed up to 2-3 weeks off every 3-month contract period depending on your performance. If you decide not to work no one makes money which includes Arise, GPS, and you the Agent. Please watch the video below for more clarity. Please contact us if you have any questions or concerns. We take our reputation as well as advertising/commerce laws very seriously. We are here to serve you through the entire process. Thank you! LEARN MORE: Enrollment FAQS
Step 1: Register
Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don’t do business in these States)
1st Phase: Register by choosing a plan and creating an account. Remember no monies are deducted from your checking or debit account. Rather they are deducted from the monies we pay you (Like Uber, Airbnb, etc). Read and watch video on plans webpage.
Log in and watch the video and choose an Agent Support Plan. Monies are deducted when you begin to be paid.
Contact us by submitting a support ticket if you have not received a confirmation of your application from GPS by email, text or automated phone call within 1 hour after applying.
Please check your spam for an email sent to you by Global Presence Solutions. Please add our emails to your contacts (noreply@globalpresence.solutions). Please do not email us for support, rather submit a support ticket here: https://globalpresence.solutions/help.
Step 3: Send Us Video Interview
Create a 5-10-minute videowith your phone or desktop answering the questions below, upload to Youtube in Unlisted Visibility (Watch Tutorial), and submit a youtube video link HERE.
As a Customer Support Professional, you will be getting a lot of emails from GPS and Arise. To ensure you receive emails with no disruptions we recommend creating a Gmail account specifically for your virtual call center business. After you create that Gmail account please update your GPS Account Profile.
NEVER, EVER, EVERDELETE GPS/ARISE related email! Keep a paper/digital record of everything. You may need it for legal, financial or scheduling reasons later. That is another reason to have separate GPS/Arise related emails.
Select country of residence: We only contract with U.S. workers
Click boxes for “Is It Ok Partnering With Arise”
“Create Profile” with username and passcode
For email please use your new work Gmail.
Input Contact Information:
You MUST use the name that is associated with your Driver’s License and Social Security.
If you have recently been MARRIED or had a NAME CHANGE, you must make sure that your documents have been updated to MATCH your last name before registering.
Additional information:
When it asks you in the form: Were you referred to Arise by an Independent Business Owner or current Client Support Professional?
Click YES. You have three options at this point:
If you’re not in military or vet, or a current student enters GPS CSP ID (CSP ID: 1485742 or FEIN: 814463549 or IB#: 83509. ) our COO’s name will appear Jhael Hakimian.
If you are a military spouse, veteran, Veteran Spouse or active member or US Armed Forces and want discounts to follow these instructions: Learn about military discounts.
If you are a student 18 and over actively enrolled and studying towards a degree after high school, for example, college or university students, community colleges, online colleges, vocational schools like technical or automotive institutes, etc: Learn about student discounts.
* Please disregard the background check portion of the video. The background check is now FREE and no longer taking place at Step 7, but at Step 12 when you enroll in a program. In fact, you do not pay for the certification course until you pass the program/voice assessment. background and drug test. This makes the process easier.
Go to “Join a call center on the Arise Platform” and click “Start Now”
In the “Agreements” section, next to the View and Sign arrow(s), click on “View”
Read the waiver and if acceptable, click on “I Accept”.
Contact us and let us know you completed Step 8 by selecting GPS as your call center.
Log in and inform us through Help Desk that you have completed Step 8 by selecting GPS as your call center.
Thank you and you’re one step closer to joining our team!
Step 10: Navigate Available Work Opportunities
Watch Step 11 Video. The video will show you how to navigate this section.
Look for available companies to work for in the Arise portal. Remember new ones open and close every day. So if a company you want to work for is not listed you may have to wait a few days or weeks. You could also start with another company and then join the company you originally wanted when it is available.
When you choose your company you will do a program assessment that consists of a voice examination before paying for the certification course. Please review the voice assessment tutorial.
Please complete program assessments within 24 hours of choosing your program, or you will be removed from the course and have to start the process again if you want to work for that company.
After you pass program/voice assessments you will have to complete a free background check and drug screening by First Advantage. When you pass a background check and drug screening you will have to pay for your certification course. Arise does not do payment plans on certification course payments.
Once you pick a program let us know so we can update your status to Step 13. Fill out the Enrollment Update Form
BACKGROUND CHECKS: NON-US CITIZENSwill most likely have to complete another SSA-89 Form and submit the form to First Advantage when requested by email & mail.
You will receive email instructions about drug test location near you.
You will have to complete your Arise Affidavit form before the first class starts. Get affidavit info here.
You will receive an email a few weeks before class about pre-work and pre-class meetings. Take advantage of these learning sessions. If you cannot access your pre-course work, or your teacher delays in giving you course instructions, DON’T WORRY. Check in with Arise Enrollment ChatSupport once a week and make sure there are no technical issues. Let them know you have not received pre-course information and make sure you get a support ticket number. It is vital you maintain a digital record of all communication. Watch this tutorial on the best way to contact Arise Enrollment Chat support: https://globalpresence.solutions/chat (Password: IMPACT)
This process of certification will take 3 to 6 weeks depending on the company you picked.
In most cases, you will start making income about 3 weeks into training as you start taking calls.
Students who are prepared, serious, focused and read all their emails and watch videos do well.
Don’t be late and absent during the certification course. Login always 5 to 10 minutes before to fix any last minute technical issues. Make the 3 to 6-week certification course an absolute priority. Join the class online wherever you are in the US. Communicate any problems with your teacher A.S.A.P. Arise and the companies they contract with are very strict on time. Their business depends on you faithfully and professionally helping their customers. Don’t take it lightly because it is “Work From Home”. After you get certified and find yourself sick, or with an emergency you can swap intervals, release intervals, or just let Partner Support know through chat that will not be able to work-READ ESSENTIAL CA TUTORIAL. Being absent and notifying Arise will still negatively affect your CA (Commitment Adherence Rate), but it’s better than not communicating with Arise. Not communicating is the worse thing you can do on the Arise Network. If your CA percentage drops really low Arise may not renew your contract after 3 months. If it gets really, really bad they will drop you before the 3-month renewal date. They monitor everything. This tutorial teaches you how to schedule yourself, swap and release hours and what to do if you have power or internet outage.
VACATION POLICY & REQUEST PROCEDURE: If you need to take a vacation this tutorial will guide you.
Be sure to download/install Microsoft Security Essentials and remove any security programs that are not approved by Arise
After you complete your certification course you will still be on probation for 60 to 90 days called “Certification SOW”. During this period there may be some incentives that you’re not entitled too. You will have Arise performance facilitators who operate as coaches guiding you closely.
Learn how to use the CSP work scheduling app(Starmatic).
Read all your emails and stay engaged.
For technical issues, or issues related to enrollment of a certification course reach out to Arise Chat Support. Watch this tutorial on the best way to contact Arise Chat support: www.globalpresence.solutions/chat (Password: IMPACT)