How can we help you?
Frequently Asked Questions
You will receive emails guiding you through the process. If you have not received something due to technical issues please create an account, log in and then go to our Help Desk and submit a ticket.
Please create an account, log in and then go to our pay rates.
Yes, you can drop a client at any time you wish. However, if you do drop a client you will have to wait 30 days to enroll with another client. So make sure to enroll with another client before you drop a client. And remember there is no refund.
We value transparency and fair competition, so we recommend that our freelancers work with only one client at a time to ensure a focused and high-quality output. However, we understand that some freelancers prefer to work with multiple clients simultaneously and we leave the decision up to them.
Clients continually open up new courses daily.
You are paid after you begin servicing clients on the phone during certification and of course after you are certified. See payment details and dates here.