Dear GPS Agents,

Thank you for being part of the Global Presence Solutions Team. Your service to our clients like Comcast, Airbnb, Home Depot is being noted by Arise!

We are announcing new changes in June 2019 to our Agent Support Fluctuating Fee process. This change will not affect most of our agents.

We have moved from a percentage basis to a fixed fluctuating fee of $0.00 to $24.95 every invoice period.

GPS still charges one of the lowest IBO fees in the Arise Network.

The fee depends on the number of hours an agent works. If agents don't work the monies are not deducted from their direct deposit.

The fluctuating structure minimizes a CSP's (Customer Support Professional) risk from having a fixed cost, especially when they take days off due to illness, vacations, etc. GPS makes operating a virtual call center as "risk-free" as possible for CSP's.

Like the Arise Platform fee, this Agent Support Fee will be deducted first and all remaining income will be disbursed by direct deposit according to payment calendar.

You can upgrade your Agent Support Plan here to receive faster deposits and support.

If you have any questions please submit them at the Help Desk.

I thank you and pray to God for you to have a calm and warm weekend with family and friends!

Sincerely,

Jack Hakimian

Owner-Operator

www.globalpresence.solutions

Some of our agents have been asking the question "When Will My Payment Arrive"?

Starting early in January 2019 we sent out several emails, posted on the website (See here: https://globalpresence.solutions/new-agent-plans) and social media channels our new Agent Support Plans and Payment Dates. Maybe you did not receive the notifications.

If you did not choose a plan you were automatically added to the "Basic Agent Support Plan". See details here: https://globalpresence.solutions/plans

Please see the deposit dates for your plan, well as our other plans here: https://globalpresence.solutions/payments. 

If you received an invoice from us recently that means your deposit should arrive on the date corresponding to your plan here https://globalpresence.solutions/payments. 

If you want to update your Agent Support Plan you can do so here: https://globalpresence.solutions/support-plans

Thank you!

Having problems creating an account? Try troubleshooting website issue by clearing the "cache" on your browser by reading this tutorial or watching these videos. If that does not work try another browser like Chrome, Firefox, Microsoft Edge, or Brave.

Dear GPS Agents, 


As of February 28, 2019, we have new Agent Support Features and Fees.

We also added two other support plans for those who would like to receive faster payments; well as some other perks. Please evaluate the plan that is best for you and subscribe here:  CHOOSE PLAN 

If you do not subscribe we will automatically subscribe you to the BASIC Agent Support Plan. 

We have some other great news! We have added to the website new Chat Support  7 days a week, 9 am to 7 pm for basic questions, Forums for our agent to agent support, and a  Help Desk for personal or more complex issues that only GPS staff can handle. 

In order to make our support better and make sure we receive your support ticket request please  create an account,  log in  and submit a support ticket here for now on:  https://globalpresence.solutions/help 


When you submit a ticket you should receive a copy to your email with a ticket number.


I also encourage you to join an Agent to Agent Support Group. Share videos, photos and post new thoughts and ideas. Inspire our community of agents. 


Thank you for being part of the GPS Team and please share your ideas with love and clarity on the agent forum, community pages, and Help Desk. We are listening! 


Sincerely,
Jack Hakimian
Owner-Operator 

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• All payments are automatically deducted from bi-weekly direct deposits.

• What kind of cost should I expect?