First Advantage Info

First Advantage Drug Screening Information

Once the First Advantage profile is completed, the vendor will send the drug screen order form by email from This email address is being protected from spambots. You need JavaScript enabled to view it. (this is a "no reply" email address) to the email address provided. It can take up to 1 to 2 hours to receive the drug screen order email from the vendor. The email drug screen order form OR the Order Registration number (located in the email) along with a valid photo identification is required to complete the drug screen at the drug screen collection site.

To ensure receipt of this email:

  • Add the domain to your ‘safe senders list’ or allow emails from FADV/First Advantage;
  • Ensure accurate information is entered within the vendor profile.

Please note, the vendor profile is separate from the Arise profile - Arise does not share information with the vendor.

If the drug screen order form has not been received at the email address entered on the form after 2 hours and was not found in spam and junk folders, I will need to transfer you to an Enrollment specialist for further assistance. Would you like to be transferred now?