Sunday, 05 March 2017 21:03

Work From Home | Energy Company | $11.00-$13.00 Per Hour

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Company: This company is a market-leading, competitive, retail electricity provider, powering the lives of more Texans than any other retailer. They offers a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional customer service, competitively priced electricity service plans, innovative energy efficiency options, renewable energy programs and other electricity-related products and services.

Expectations: 

  • Review, analyze and respond to customer billing inquiries
  • Resolve customer issues or questions
  • Processing payment deferrals
  • Attempt to save customers who may be moving, unhappy with the plan or current rate Quickly identify customer needs in first few minutes of the call to offer the appropriate plan
  • Accurately enroll the customer in the correct plan

Certification:

  • Learners will need to complete and successfully pass a preenrollment
  • Successful completion of the Tax self-paced course, assignments, module quizzes and exams
  • Pass all exams and quizzes with a score of 90% or higher
  • Provide a completed notarized affidavit of identification with photo ID

 

Additional Info

  • Restricted States: Texas Residents Only (All Other States Restricted)
  • Functions: Customer Service
  • Languages: English
  • Eligibility: 18+, Pass Background & Certification, Be Teachable & Excellent
  • Type: Contract (1099)
  • Schedule Options: Sunday through Saturday • 8am – 12 Midnight EST
  • Hourly Pay: $11.00
  • Max Pay: $13.00 (Based On Weekly Performance Bonuses)
  • Min Hours Weekly: 15
  • Max Hours Weekly: 70
  • Training Mandatory: Certification class 4 hours daily for 3 to 6 weeks. Proper equipment needed. Our support team will guide through process.
  • Apply:

     Here

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