Tuesday, 28 February 2017 17:53

Work From Home | Bilingual Spanish Speakers | Vacation Company | $12.00 Per Hour

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Company: This company operates membership programs for vacationers and provides value-added services to its developer clients worldwide. The company has been a pioneer and innovator in serving the vacation ownership market since 1976. Today, Companies exchange network comprises approximately 3,000 resorts in more than 80 nations.

Expectations: 

  • Assisting members in a friendly courteous manner when processing bookings of a vacation ownership property
  • Assisting members to reserve a “place in line” in an overbooked property in case cancellations occur.
  • Persuading members to try an alternate vacation location if their first choice is not available.
  • Processing payments for vacation ownership and upgrades or membership extension for our Core, Platinum and gold memberships.
  • Using sales skills to offer Interval International products and services on every appropriate call.
  • Demonstrating listening and communication skills to solve a customer concerns with out any type of escalation.
  • Delivering an overall customer experience that drives First Call Resolution.

Certification:

  • Learners will need to complete and successfully pass a preenrollment
  • Successful completion of the self-paced course, assignments, module quizzes and exams
  • Pass all exams and quizzes with a score of 90% or higher
  • Provide a completed notarized affidavit of identification with photo ID

Additional Info

  • Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York
  • Functions: Customer Service
  • Languages: English
  • Eligibility: 18+, Pass Background & Certification, Be Teachable & Excellent
  • Type: Contract (1099)
  • Schedule Options: Monday-Friday 3am-1pm EST *Subject to change based on client needs.
  • Hourly Pay: $12.00
  • Max Pay: $14.00 (Based On Weekly Performance Bonuses)
  • Min Hours Weekly: 15
  • Max Hours Weekly: 70
  • Training Mandatory: Certification class 4 hours daily for 3 to 6 weeks. Proper equipment needed. Our support team will guide through process.
  • Apply:

     Here

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